What to Expect When You Join the Hi5 Practice Family!

We value the trust you are putting into us managing your marketing. That’s why our onboarding is so extensive. Below is your one-stop-shop for all things you need to expect when signing on with us. If you have any questions, give us a call.

Getting started is as easy as 1, 2, 3!


Meet Your Success Manager

You’ll be introduced to your Client Success Manager who will be your main point of contact.


Understand Your Goals

Schedule an onboard call to discuss goals with your Success Manager and collect the information we need to start your projects.


Sign off on your plan!

We will discuss your goals and create a custom plan oriented around what you hope to achieve this year. We will review and sign off on this roadmap during the Statement of Work call.

From there, it only gets easier.

Weekly/Monthly Calls

Clear communication is key, so we will have weekly video calls for the first 10 weeks of your contract and monthly calls every month after that.